Welcome to our FAQ section! We’ve compiled answers to the most common questions about our streetwear essentials, global delivery, and shopping experience. If you don’t find what you’re looking for, our team at [email protected] is always ready to help.
About Our Brand
Who is Wardrobe Layers for?
Our target customers are fashion-forward individuals who see streetwear as more than just clothing—it’s the uniform for their daily adventures. We cater to:
- Urban style enthusiasts who value versatile layering pieces
- Parents looking for quality baby and kids’ wear (Baby One Pieces, Kids’ Sets)
- Sneakerheads and footwear lovers (Boots, Clogs, Sneakers & Athletic Shoes)
- Globally-minded shoppers who need reliable international delivery
What’s your brand aesthetic?
Wardrobe Layers offers urban-inspired essentials with a focus on:
- Mix-and-match layering pieces (Hoodies & Sweatshirts, Shirts & Tops, Coats & Outerwear)
- Streetwear staples with everyday versatility (Jeans, Shorts, Pants, Dresses)
- Complete head-to-toe outfitting (Hats down to Shoes)
- Youthful yet timeless designs for all ages
Product Questions
Do you offer plus sizes or extended sizing?
Our current collection focuses on standard sizing, but we’re actively working to expand our size range to be more inclusive. Check individual product pages for specific size charts.
Are your clothes true to size?
Most of our pieces follow standard sizing, but some items (especially streetwear-inspired pieces) may have an oversized or relaxed fit. We provide detailed measurements for each product to help you find your perfect fit.
What materials are used in your clothing?
We use a variety of quality materials suitable for streetwear, including:
- Premium cotton for comfort
- Durable polyester blends for activewear
- Cozy fleece for hoodies and sweatshirts
- Breathable fabrics for summer pieces
Shipping & Delivery
Where do you ship from?
All orders are processed and shipped from our warehouse at 2305 Ranchland Dr, Savannah, US 31404 within 1-2 business days.
What are my shipping options?
We offer two shipping methods:
- Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days after dispatch
- Free Shipping (orders over $50 via EMS): 15-25 business days after dispatch
Do you ship to my country?
We ship worldwide except to certain remote areas and parts of Asia. During checkout, simply enter your address to see if delivery is available to your location.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. You can follow your package’s journey from our warehouse to your doorstep using the provided tracking number.
Returns & Exchanges
What’s your return policy?
We offer easy returns within 15 days from delivery date. Items must be unworn, unwashed, and in original condition with tags attached.
How do I initiate a return?
Email our customer service team at [email protected] with your order number and the items you wish to return. We’ll provide return instructions and address.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method.
Payments & Accounts
What payment methods do you accept?
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all transactions. We never store your full payment details on our servers.
Do I need an account to place an order?
No, you can check out as a guest. However, creating an account lets you track orders, save favorites, and checkout faster in the future.
Contact & Support
How can I contact customer service?
Our team is available via email at [email protected]. We typically respond within 24-48 hours.
Do you offer style advice or product recommendations?
Absolutely! Our team loves helping customers create perfect layered looks. Email us with your style preferences, and we’ll suggest pieces that fit your lifestyle.
At Wardrobe Layers, we’re committed to delivering more than just clothing—we’re delivering the foundation for your everyday adventures. Layer up with confidence!